# Community Notifications

Keeping your members **informed, engaged, and connected** is key to boosting retention and interaction. With **Community Notification Settings**, you can:

* **Mention members** – Tag users directly to grab their attention.
* **Send system emails** – Ensure notifications reach members even if they miss community alerts.
* **Keep engagement high** – Automated updates make sure your community stays active and responsive.

A simple yet effective way to **enhance communication** and strengthen member participation!

{% hint style="success" %}
**Top Tip: Keep Notifications Relevant & Balanced**

While notifications are great for keeping members engaged, **overuse can feel intrusive** and even lead to disengagement.

🔹 **Use Sparingly** – Only send updates that are **truly valuable** or time-sensitive. 🔹 **Avoid Spam** – If members get flooded with alerts, they may start ignoring them. 🔹 **Personalized Mentions** – Tag users **only when necessary**, ensuring messages feel **meaningful** rather than disruptive.

A well-balanced approach ensures **strong engagement** without overwhelming your community!
{% endhint %}

### Turn on Community Notifications <a href="#turn-on-community-notifications" id="turn-on-community-notifications"></a>

To activate **notifications** and ensure members stay engaged:

* **Navigate to the Left Sidebar** – Locate the **Settings Cog**.
* **Click on "Notification Settings"** – This will display all available notification options.

<figure><img src="https://docs.hublo.so/~gitbook/image?url=https%3A%2F%2F4195526938-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252Fe72ThyzkOdxFPyh3rXde%252Fuploads%252F37f36S55IiHdHnNXpPgb%252FCommunity%2520Notifcation%2520main%2520setting.png%3Falt%3Dmedia%26token%3Da54eaae0-01b1-4657-b3c1-c35309b757e6&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=d9abd640&#x26;sv=2" alt=""><figcaption></figcaption></figure>

Within the **settings menu**, you'll find two key options:

* **Enable Notifications** – Turn this on to ensure members receive updates, mentions, and system alerts.
* **Use Dark Theme** – Switch to a **darker interface** for a sleek, visually comfortable experience, ideal for low-light environments.

After activating notifications in the **settings menu**, head back to your **builder canvas**.

* You’ll notice a **notification tab** in the **top right corner of the screen**.
* This tab allows you to **view alerts, mentions, and system updates**, keeping you informed in real time.

<div align="left"><figure><img src="https://docs.hublo.so/~gitbook/image?url=https%3A%2F%2F4195526938-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252Fe72ThyzkOdxFPyh3rXde%252Fuploads%252Fh1Rr2FhbuOXng9jMwLrd%252Fnotifcation%2520bell.PNG%3Falt%3Dmedia%26token%3D58b32d74-8390-44c7-9f1e-a8401705fa10&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=82a2c7b7&#x26;sv=2" alt=""><figcaption></figcaption></figure></div>

### Notification Side Bar <a href="#notification-side-bar" id="notification-side-bar"></a>

When users click the **notification icon**, a **slide-out box** will appear, displaying all relevant updates, including:

* **Mentions & Alerts** – Directly highlighting interactions and tagged messages.
* **Comments & Posts** – Allows users to quickly **jump to the conversation** where the notification originated.
* **Seamless Navigation** – Clicking an alert takes users **straight to the relevant post, comment, or mention**, ensuring instant access.

<figure><img src="https://docs.hublo.so/~gitbook/image?url=https%3A%2F%2F4195526938-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252Fe72ThyzkOdxFPyh3rXde%252Fuploads%252FrlBfcrcYWMllyEEIFkQ1%252Fnotification%2520slide%2520out.PNG%3Falt%3Dmedia%26token%3Df12a37e0-d7b4-47ce-9227-bda88ac65170&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=f31b0d03&#x26;sv=2" alt=""><figcaption></figcaption></figure>

### System Email <a href="#system-email" id="system-email"></a>

**Automatic Email Reminder for Unread Notifications**

If a member **does not engage** with a notification within **20 minutes**, the system will send an automated email via **"Community Mention."**

**How It Works:**

* Ensures members **don’t miss important updates** by delivering an email prompt.
* Helps maintain **active engagement** even if a user is away from the platform.
* Redirects recipients **directly to the relevant post, comment, or mention** for seamless access.

{% content-ref url="platform/system-emails/system-email-templates/community-mention" %}
[community-mention](platform/system-emails/system-email-templates/community-mention)
{% endcontent-ref %}

### How to use Mentions <a href="#how-to-use-mentions" id="how-to-use-mentions"></a>

Mentions are a powerful way to **grab a member’s attention** or notify an entire group at once.

* **Tag Individual Members** – Use **@username** to directly mention someone, ensuring they receive a notification.
* **Notify Everyone** – Use **@everyone** to send an alert to all members in the community, perfect for important updates.
* **Boost Engagement** – Mentions encourage quick responses and keep conversations active.

Use them **strategically** to maintain interaction without overwhelming members!

{% hint style="success" %}
**Note**: To mention everyone, you can also use the **@all** and **@everybody**
{% endhint %}

<figure><img src="https://docs.hublo.so/~gitbook/image?url=https%3A%2F%2F4195526938-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252Fe72ThyzkOdxFPyh3rXde%252Fuploads%252FewBbzgkODnvgFnkScAkj%252Fmember%2520%2540mention.png%3Falt%3Dmedia%26token%3D0ddf0bb4-3e47-4da5-92c1-bdd56ab49e68&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=99b419cf&#x26;sv=2" alt=""><figcaption><p>Mention a Member</p></figcaption></figure>

{% hint style="warning" %}
**Important**: To use the @everyone @all @everybody tags, you need to be a community **ADMIN**
{% endhint %}

{% content-ref url="community/create-a-community/assign-community-roles" %}
[assign-community-roles](community/create-a-community/assign-community-roles)
{% endcontent-ref %}
