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On this page
  • Turn on Community Notifications
  • Notification Side Bar
  • System Email
  • How to use Mentions

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Community Notifications

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Last updated 2 days ago

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Keeping your members informed, engaged, and connected is key to boosting retention and interaction. With Community Notification Settings, you can:

  • Mention members – Tag users directly to grab their attention.

  • Send system emails – Ensure notifications reach members even if they miss community alerts.

  • Keep engagement high – Automated updates make sure your community stays active and responsive.

A simple yet effective way to enhance communication and strengthen member participation!

Top Tip: Keep Notifications Relevant & Balanced

While notifications are great for keeping members engaged, overuse can feel intrusive and even lead to disengagement.

🔹 Use Sparingly – Only send updates that are truly valuable or time-sensitive. 🔹 Avoid Spam – If members get flooded with alerts, they may start ignoring them. 🔹 Personalized Mentions – Tag users only when necessary, ensuring messages feel meaningful rather than disruptive.

A well-balanced approach ensures strong engagement without overwhelming your community!

Turn on Community Notifications

To activate notifications and ensure members stay engaged:

  • Navigate to the Left Sidebar – Locate the Settings Cog.

  • Click on "Notification Settings" – This will display all available notification options.

Within the settings menu, you'll find two key options:

  • Enable Notifications – Turn this on to ensure members receive updates, mentions, and system alerts.

  • Use Dark Theme – Switch to a darker interface for a sleek, visually comfortable experience, ideal for low-light environments.

After activating notifications in the settings menu, head back to your builder canvas.

  • You’ll notice a notification tab in the top right corner of the screen.

  • This tab allows you to view alerts, mentions, and system updates, keeping you informed in real time.

Notification Side Bar

When users click the notification icon, a slide-out box will appear, displaying all relevant updates, including:

  • Mentions & Alerts – Directly highlighting interactions and tagged messages.

  • Comments & Posts – Allows users to quickly jump to the conversation where the notification originated.

  • Seamless Navigation – Clicking an alert takes users straight to the relevant post, comment, or mention, ensuring instant access.

System Email

Automatic Email Reminder for Unread Notifications

If a member does not engage with a notification within 20 minutes, the system will send an automated email via "Community Mention."

How It Works:

  • Ensures members don’t miss important updates by delivering an email prompt.

  • Helps maintain active engagement even if a user is away from the platform.

  • Redirects recipients directly to the relevant post, comment, or mention for seamless access.

How to use Mentions

Mentions are a powerful way to grab a member’s attention or notify an entire group at once.

  • Tag Individual Members – Use @username to directly mention someone, ensuring they receive a notification.

  • Notify Everyone – Use @everyone to send an alert to all members in the community, perfect for important updates.

  • Boost Engagement – Mentions encourage quick responses and keep conversations active.

Use them strategically to maintain interaction without overwhelming members!

Note: To mention everyone, you can also use the @all and @everybody

Important: To use the @everyone @all @everybody tags, you need to be a community ADMIN

Mention a Member
Community Mention
Assign Community Roles