> For the complete documentation index, see [llms.txt](https://buildersupport.gitbook.io/hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://buildersupport.gitbook.io/hub/community-notifications.md). # Community Notifications Keeping your members **informed, engaged, and connected** is key to boosting retention and interaction. With **Community Notification Settings**, you can: * **Mention members** – Tag users directly to grab their attention. * **Send system emails** – Ensure notifications reach members even if they miss community alerts. * **Keep engagement high** – Automated updates make sure your community stays active and responsive. A simple yet effective way to **enhance communication** and strengthen member participation! {% hint style="success" %} **Top Tip: Keep Notifications Relevant & Balanced** While notifications are great for keeping members engaged, **overuse can feel intrusive** and even lead to disengagement. πŸ”Ή **Use Sparingly** – Only send updates that are **truly valuable** or time-sensitive. πŸ”Ή **Avoid Spam** – If members get flooded with alerts, they may start ignoring them. πŸ”Ή **Personalized Mentions** – Tag users **only when necessary**, ensuring messages feel **meaningful** rather than disruptive. A well-balanced approach ensures **strong engagement** without overwhelming your community! {% endhint %} ### Turn on Community Notifications To activate **notifications** and ensure members stay engaged: * **Navigate to the Left Sidebar** – Locate the **Settings Cog**. * **Click on "Notification Settings"** – This will display all available notification options.
Within the **settings menu**, you'll find two key options: * **Enable Notifications** – Turn this on to ensure members receive updates, mentions, and system alerts. * **Use Dark Theme** – Switch to a **darker interface** for a sleek, visually comfortable experience, ideal for low-light environments. After activating notifications in the **settings menu**, head back to your **builder canvas**. * You’ll notice a **notification tab** in the **top right corner of the screen**. * This tab allows you to **view alerts, mentions, and system updates**, keeping you informed in real time.
### Notification Side Bar When users click the **notification icon**, a **slide-out box** will appear, displaying all relevant updates, including: * **Mentions & Alerts** – Directly highlighting interactions and tagged messages. * **Comments & Posts** – Allows users to quickly **jump to the conversation** where the notification originated. * **Seamless Navigation** – Clicking an alert takes users **straight to the relevant post, comment, or mention**, ensuring instant access.
### System Email **Automatic Email Reminder for Unread Notifications** If a member **does not engage** with a notification within **20 minutes**, the system will send an automated email via **"Community Mention."** **How It Works:** * Ensures members **don’t miss important updates** by delivering an email prompt. * Helps maintain **active engagement** even if a user is away from the platform. * Redirects recipients **directly to the relevant post, comment, or mention** for seamless access. {% content-ref url="/pages/ypx6EStWju1U5Ffvmn6n" %} [Community Mention](/hub/platform/system-emails/system-email-templates/community-mention.md) {% endcontent-ref %} ### How to use Mentions Mentions are a powerful way to **grab a member’s attention** or notify an entire group at once. * **Tag Individual Members** – Use **@username** to directly mention someone, ensuring they receive a notification. * **Notify Everyone** – Use **@everyone** to send an alert to all members in the community, perfect for important updates. * **Boost Engagement** – Mentions encourage quick responses and keep conversations active. Use them **strategically** to maintain interaction without overwhelming members! {% hint style="success" %} **Note**: To mention everyone, you can also use the **@all** and **@everybody** {% endhint %}

Mention a Member

{% hint style="warning" %} **Important**: To use the @everyone @all @everybody tags, you need to be a community **ADMIN** {% endhint %} {% content-ref url="/pages/ZohCAVtWnSR1DfYRsrH2" %} [Assign Community Roles](/hub/community/create-a-community/assign-community-roles.md) {% endcontent-ref %}