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On this page
  • Creating the email
  • How to get your visitors to the right place.
  • Where to view store analytics.

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  1. Platform
  2. Ecommerce

Abandoned Cart

PreviousManaging OrdersNextMessaging & Workflows

Last updated 5 days ago

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Boost conversions by automating abandoned cart recovery in your online store or funnels.

Getting Started:

  • Go to Store Settings – Locate the abandoned cart automation section.

  • Automation is Active by Default – However, manual setup is required.

  • Adjust Abandonment Timing – Set the delay before the automation begins.

  • Create Email Flow – Design personalized recovery emails to re-engage customers.

  • Track Analytics – Monitor effectiveness and adjust for better performance.

A powerful tool to reclaim potential sales effortlessly!

The next step is to head in to the automations building. We have already set up a pre-built template for you. When you select create new automation tab, you will see this pop up appear. Here you need to select 'Abandoned cart automation' Once selected it will take you in to the automations flow.

Creating the email

To the left hand side you will see the email drag and drop elements. Scroll about half way down and you will see the new abandoned cart element. Simply drag that in to your email and you're done!

How to get your visitors to the right place.

By default the button will direct the visitor back to the checkout page with the item/s that they left in their cart. Alternatively if you are using a sales funnel, simply direct them to the checkout step in your funnel. This will register the purchase conversion in both your store and funnel revenue analytics tab.

Where to view store analytics.

There are two places you can see the abandoned cart analytics:

  • Store dashboard tab

  • Orders tab

To the right of the store dashboard tab as shown in the image below you will see Abandoned Cart Tab.

And that's it you are ready to start winning back up to 68.9% of abandoned carts!

As you can see below, one of our users is already seeing massive wins backs

"I love the new Cart Abandoned feature. It's already working. What I love most is how simple it was to set up. 1 click. Do you know how difficult it is to set up Abandoned Cart in Thrive cart, 1 Checkout and Active Campaign? OMG don't even get me started."